Compliance.

FindPI® Compliance and Data Security

At FindPI®, we are dedicated to maintaining the highest standards of compliance, security, and ethical conduct in all our private investigation services. Our commitment to transparency, integrity, and data security ensures that our clients receive reliable, confidential services while their personal information is fully protected.

Compliance and Ethical Standards

We operate with strict adherence to legal and regulatory requirements to ensure our services are conducted ethically and responsibly. FindPI® is committed to:

Ongoing Compliance Reviews: We continuously evaluate our operations to ensure they meet both legal and ethical standards. This includes frequent reviews of our practices to guarantee that all employees, partners, and service providers adhere to the highest industry standards.
Customer-Centric Operations: At FindPI®, we prioritize our clients’ interests and always aim to deliver services that are fair, ethical, and transparent. We maintain strong customer relationships based on trust, transparency, and respect.

Data Protection and Security

At FindPI®, we understand the critical importance of safeguarding your personal data. Our state-of-the-art IT security systems ensure that your information is always handled with the highest level of protection.

Here’s how we secure your data:

Industry-Leading IT Security

256-bit SSL Encryption: We use 256-bit Secure Sockets Layer (SSL) encryption for all data transmitted through our systems. This military-grade encryption ensures that any data shared between your browser and our servers is protected from unauthorized access. SSL also secures all confidential information during online transactions, ensuring your data is handled with the same level of security as major global banking institutions.
Secure Transmission and Storage: Not only is your data encrypted during transmission, but we also store sensitive information using robust encryption methods. This ensures your data remains safe while it resides in our databases, reducing the risk of data breaches.

Data Encryption Levels

PCI DSS Level 1 Certification: Our payment systems adhere to the Payment Card Industry Data Security Standard (PCI DSS), Level 1, which is the highest level of certification available for payment processors. This ensures that all payment data, including credit card information, is transmitted and stored securely.
HTTPS Protocols: All communications on our website are secured using HTTPS, providing secure transmission for sensitive data and preventing unauthorized interception.

Password Protection and Selective Access

Password-Protected Systems: Access to our systems is tightly controlled through password protection, allowing only authorized personnel to handle sensitive data. This access is limited to a select group of trained professionals who have undergone rigorous security checks and are responsible for maintaining data integrity.
Multifactor Authentication: Where applicable, we employ multifactor authentication to provide an additional layer of security, ensuring that only verified personnel can access our secure systems.

Commitment to Continuous Improvement

At FindPI®, we are continuously improving our security and compliance measures to stay ahead of evolving threats and industry standards. By incorporating cutting-edge technologies and best practices, we ensure that our clients’ data is always secure, and our services remain compliant with all relevant regulations.

Professional Indemnity Insurance

We (Pavilion Digital Marketing Ltd) carry comprehensive professional indemnity, employers’ liability, and public liability insurance to protect both our clients and our operations.

Policy number: PL-PSC10002520799/05
Name of policy holder: Pavilion Digital Marketing Ltd

Period of insurance: From 09/11/2023 to 08/11/2024 both days inclusive.

Hiscox Insurance Company Limited - level of cover £250,000

Compliant Investigations at FindPI®

At FindPI®, we are committed to conducting all investigations in strict adherence to ethical guidelines and in full compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our investigative practices exceed the standard data protection requirements, ensuring that every aspect of our work is aligned with both legal obligations and industry-recommended best practices.

GDPR & Data Protection Compliance

We recognize the importance of handling personal data with care, responsibility, and integrity. To ensure full compliance with GDPR, we implement the following measures:

Lawful Processing: We ensure that all personal data we collect, process, and store is done so lawfully, fairly, and transparently. This means we only gather data necessary for legitimate investigative purposes, with full consideration of the rights of the data subjects involved.
Data Minimization: We strictly limit the collection of personal information to what is necessary for the investigation. No unnecessary or excessive data is collected, in accordance with the GDPR principle of data minimization.
Purpose Limitation: Personal data is collected solely for specified, legitimate investigative purposes and is not further processed in any manner that is incompatible with those purposes.
Data Retention: Personal data is retained only for as long as necessary to fulfill the purpose of the investigation. Once a case is closed and data retention is no longer required, we ensure secure deletion or anonymization of the data, adhering to the GDPR’s storage limitation principle.
Data Subject Rights: We respect the rights of data subjects, including the right to access, rectify, or erase personal data, as well as the right to restrict or object to processing. Where appropriate, we facilitate access to data subject requests in accordance with GDPR guidelines.

Higher Than Standard Data Protection Requirements

At FindPI®, we go beyond the standard requirements for data protection by implementing industry-leading security measures that ensure the confidentiality, integrity, and availability of the data we handle. Our approach includes:

256-bit Encryption: All sensitive data, whether in transit or at rest, is protected by military-grade 256-bit encryption. This level of encryption ensures that unauthorized parties cannot access personal or sensitive data during transmission or storage.
Access Controls and Audit Trails: We employ stringent access controls to ensure that only authorized personnel with legitimate reasons can access sensitive data. Our systems also maintain audit trails to monitor and track access to data, providing full transparency and accountability in the handling of personal information.
Regular Security Audits: We conduct frequent security audits and assessments of our systems to identify any vulnerabilities and ensure that we are fully compliant with the latest data protection requirements.

Investigative Best Practices

Our private investigators at FindPI® adhere to the highest standards of professionalism, integrity, and confidentiality. Our investigative practices are designed to ensure compliance with both legal requirements and ethical best practices, including:

Confidentiality and Discretion: Every investigation is conducted with the utmost discretion, ensuring that the privacy of the individuals involved is respected. We operate within strict confidentiality protocols, ensuring sensitive information remains secure and private throughout the process.
Legitimate Interest: We ensure that all investigations are conducted with a legitimate interest in mind, whether it’s for tracing individuals, performing background checks, or supporting legal proceedings. This ensures that our investigative work is always aligned with legal requirements.
Ethical Information Gathering: We gather information only from lawful, reliable sources, and we never engage in illegal practices such as hacking, unlawful surveillance, or unauthorized data access. Our methods comply with the UK’s strict regulatory framework governing private investigations.
Proportionality and Necessity: In line with GDPR best practices, we ensure that our investigations are proportionate and that data collection is limited to what is necessary for the case. We strike a careful balance between investigative needs and the privacy rights of individuals.

Commitment to Best Practices and Compliance

At FindPI®, we are committed to upholding the highest ethical standards in all our investigative work. By exceeding GDPR and UK data protection requirements, we ensure that our clients receive not only reliable and effective investigative services but also peace of mind knowing that their data is handled with the utmost care and in full compliance with the law.

We continually review and update our policies to reflect the latest legal developments and best practices in data protection and private investigations, positioning FindPI® as a leader in ethical, compliant investigative services.

For more information on our compliance with GDPR and data protection laws, or to discuss how we can assist you with ethical investigations, please feel free to contact us.

Contact Us

If you have any questions about our compliance practices, data security measures, or require further information, please contact us at:

FindPI®
Support@findpi.co.uk

FindPI® is committed to upholding the highest standards of data protection and security, ensuring that your privacy is protected while delivering industry-leading investigative services.