Privacy.

Privacy Policy for FindPI

Effective Date: 01-08-2024

At FindPI, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with our private investigation services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information necessary to perform our investigative services, which may include:

  • Contact Information: Your name, phone number, email address, and postal address.

  • Personal Details: Information about the individual being investigated, such as their name, address, date of birth, employment details, and financial information.

  • Communication Records: Emails, phone calls, or other correspondence related to your case.

  • Payment Information: Credit card or bank details for payment processing.

  • Website Data: Information from cookies, IP addresses, and website usage to improve our site and services.

2. How We Use Your Information

FindPI uses the personal information collected for the following purposes:

  • To provide and improve our private investigation services.

  • To communicate with you regarding your case or inquiry.

  • To process payments for services.

  • To comply with legal obligations and safeguard our business interests.

  • To improve our website functionality and user experience.

3. How We Protect Your Information

We are committed to protecting your personal data and have implemented security measures to ensure the confidentiality and integrity of the information we collect. This includes:

  • Encryption: All sensitive information, such as payment data, is encrypted during transmission.

  • Access Control: Only authorized personnel have access to your data, and we limit access based on necessity.

  • Data Storage: Your information is stored securely in compliance with legal requirements.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We may share information with trusted service providers who assist in our investigations, under strict confidentiality agreements.

  • Legal Compliance: We may disclose information when required by law or to protect our rights, property, or safety.

  • Consent: We will share information with third parties if you give us explicit permission to do so.

5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal requirements. Once your case is concluded, we will securely delete or anonymize your data, except where retention is required by law.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You can request a copy of the information we hold about you.

  • Correction: You have the right to request that we correct any inaccuracies in your personal data.

  • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.

  • Restriction: You may request that we limit the processing of your data.

  • Objection: You have the right to object to certain types of data processing.

  • Data Portability: You can request that your personal data be transferred to another service provider.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Website Tracking

Our website uses cookies to enhance the user experience and collect analytics. Cookies are small files stored on your device that help us understand website traffic and usage. You can choose to disable cookies in your browser settings, though this may affect your website experience.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites.

9. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the effective date will be revised accordingly.

10. Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

FindPI
support@findpi.co.uk

Your privacy is important to us, and we are committed to ensuring your personal information is handled with care and respect.